Less than 10 years ago, three security systems experts teamed up to start Frontpoint from scratch in McLean, Virginia. It has since been one of the country’s top 10 home protection companies, offering 100% wireless and cellular home security, 24/7 monitoring, and automation packages with no hidden charges. Frontpoint keeps overall costs down by passing DIY installation savings on to its customers and sets high standards for its customer service.

In 2011, Frontpoint won its first Angie’s List Super Service Award, and in 2013, it was accredited by the Better Business Bureau with an A+ rating.

Frontpoint has one monitoring plan available that includes a variety of sophisticated home security and automation components. It comes with free activation, and customers can try their systems risk-free for 30 days with a full money-back guarantee from Frontpoint. All components come with a three-year warranty. Month-to-month contracts are available.

Frontpoint Ultimate plan

This Ultimate plan comes with everything, from Crash and Smash protection, geo-location services, mobile alerts and notifications via email and text, remote access and control, and sensor history. With this plan, you get protection benefits such as instant email and text alerts, remote access, alarm history repository, and home automation light control.

The Ultimate plan also includes live video streaming, video and image history, motion-triggered alerts, night vision capabilities, light control, and smart lock control. You get live and recorded video surveillance, home automation climate control (thermostats), and home automation access control (door locks).

Frontpoint equipment is available as packages starting at $99, as well as ‘à la carte.’ That means you can choose however little or much equipment you desire. You can always include equipment add-ons to already designed packages. We recommend asking a customer support specialist for suggestions about the best equipment setups for your needs. Financing for equipment packages is available.

Frontpoint equipment is delivered to your home and comes with simple self-installation instructions. There are also online video tutorials to assist in installation. The company’s free mobile app comes with the Interactive and Ultimate plans controls system functions remotely, monitors in real time, and receives alerts and detailed history reports.

All Frontpoint home alarm equipment is 100% wireless and the components communicate with one another. That means that if anyone tries to tamper with a system component, its built-in Smash and Crash protection alerts the monitoring center.

Monitoring

With Frontpoint, you can count on 24/7/365 monitoring. Since Frontpoint equipment is wireless and cellular, intruders can’t take out your security system by cutting your phone line.

Alerts

Response to a duress event is about 30 seconds between the time the alert is received by the monitoring center and first communication with the client. The mobile app alerts clients to any home security events that occur, and can even warn about looming severe weather.

Home automation

There’s a long list of components that can be added to your system. These components include recessed and garage door sensors, image, CO, smoke & heat, and water & flood sensors, keychain remotes, panic pendants, wireless indoor and outdoor surveillance cameras, light controls, keypad door locks, and energy-conserving thermostats.

The heart of Frontpoint’s system is its control panel, which is sleek and simple to navigate. The app is easy and straightforward, allowing you to arm or disarm your system from anywhere. The equipment installation is do-it-yourself, and because it’s pre-programmed by a Frontpoint technician, there’s no need to deal with the inconvenience of scheduling a tech to install your system. They claim that installation can be done within 30 minutes even if one has limited tech experience.