- author: Asya Fatima Abdulwajid
Arlo is a leading home security brand that specializes in surveillance cameras. The company was founded in 2014 and is committed to social responsibility. Since its inception, Arlo has pioneered many advancements in home security, including launching the first LTE-enabled cameras.
Plans & Pricing
To get the most out of Arlo’s security cameras, you’ll need to subscribe to the Arlo Secure or Secure Plus plans. The plans unlock advanced features such as smart notifications, cloud-based storage, and vehicle/pet/package detection. Arlo’s security equipment costs are separate – a camera can cost you anywhere from $99.9 to upwards of $400.
Arlo’s secure plans are an upgraded offering from the brand’s previous Arlo Smart. The new service plans have more features and offer unlimited camera cover.
The no plan is essentially a free plan. It gives you access to live video streaming, two-way audio, and motion notifications.
Arlo Secure Plan
The Secure plan costs $9.99/month for unlimited cameras or $2.99/month for a single camera. In addition to the no plan’s offering, Arlo Secure includes up to 2k video resolution, thirty days of video history, animated preview, interactive notifications, smoke/CO alarm detection, activity zones, Call a Friend, and priority support.
It also comes with advanced customization, which lets you customize notifications based on people, packages, vehicles, and animals. The plan is compatible with all Arlo cameras and video doorbells.
Arlo Secure Plus Plan
The Secure Plus plan includes all of the Secure plan’s features, with an additional 24/7 Emergency Response option. It also offers up to 4k video resolution, outclassing the Secure’s 2k maximum. The plan costs $14.99/month for unlimited cameras and is compatible with all Arlo cameras and video doorbells.
Continuous Video Recording (CVR)
You can upgrade your plan to include continuous video recording. It costs $9.99 for fourteen days and $19.99 for thirty days.
Trial and warranty
Arlo offers a limited equipment warranty and a 30-day trial period for new equipment.
Features and Functionality
Arlo’s devices fulfill different monitoring needs. For example, the Arlo Pro Wire-Free cameras are suitable for monitoring in-door medium and low traffic areas. Whereas the Arlo Go cameras, which leverage mobile network connectivity instead of Wi-Fi connectivity, can be used in Wi-Fi and electricity-absent regions.
Arlo’s free/no plan sends motion notifications. The Secure and Secure Plus plans send interactive notifications and distinguish between humans, packages, pets, and vehicles.
Arlo doesn’t have its own platform for home automation, but the brand’s wireless cameras pair with your existing smart home system. The cameras can pair via Bluetooth, Wi-Fi, or both.
With Google Home or Alexa voice assistant integrations, you can tap into Arlo camera feeds via voice commands. You can purchase Arlo’s SmartHub base station to achieve a more advanced home automation experience; the device streamlines recording and processing into singular footage, providing you with a more unified view.
Ease of Use
Installing Arlo devices is easy, thanks to the Arlo application. The app includes step-by-step walkthroughs to guide you through the installation process of each device. Its QR scanning feature detects your device and you can name each product. Arlo’s app also lets you check the signal strength in each area, before committing to a mounting location.
The Arlo app itself has a clean, easy-to-use interface. If you’ve subscribed to the Secure plan or above, you can customize notifications to prioritize the alerts you receive.
Pros & Cons
- Both Wi-Fi and cellular options
- Industry-leading equipment & award-winning systems
- Notification customization
- Theft protection (Secure and Secure Plus exclusive)
- Emergency Response exclusive to Secure Plus plan.
- Equipment can be expensive
Arlo offers a range of helpful support options. Its documentation is rich and the YouTube tutorials are detailed and straightforward. Arlo Secure and Secure Plus members have access to 24/7 priority support via the Arlo app.
24/7 Help & Support24/7 support via the Arlo App or Live Chat.
Phone SupportPhone support is available through the Arlo App.
Live Online ChatLive chat is available on site.
FAQFAQ sections appear within their documentation for specific products.
Community ForumArlo has a community forum.
BlogArlo has a blog.
Arlo is an established security brand with numerous awards for its industry-leading technology. It offers a variety of cameras and monitoring equipment to suit different use cases, including indoor and outdoor monitoring of low and mid traffic areas.
Arlo has rich documentation and helpful video tutorials (on YouTube) to guide you better. Their application is intuitive and easy to use, and it guides you through the installation process. Arlo’s subscription plans are reasonable, especially if you have multiple devices and need to spring for an Unlimited plan.
You can try Arlo’s products risk-free, thanks to their 30-day full refund policy. Depending on the device you purchase, you’ll get either a 3-month or a 1-year free trial of Arlo Secure, too.
Arlo is a leading provider of home security equipment and one of the best options for security cameras. If home automation is a priority for you, though, then you might prefer a brand with its own automation platform.